Reviews

From 71 reviews
Kent Mathews
Kent Mathews

I have never owned a "nice" rug before. Now I have 7. They are the most attractive feature of my new home, which has all new hanging art and all new furniture on all new hardwood floors. The visual appeal of the rugs is amazing and the …

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Response from business owner

Thanks for the nice comments,,, it helps a lot to keep us motivated and we look forward to working with you again. – chris

via Google
Julia Neperud
Julia Neperud

We had such a great experience with Area Rug Dimensions. From the minute we walked in the door to our rug being delivered and placed in our home for us, it was amazing and everyone was so helpful, professional and so kind. We ordered a …

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Response from business owner

Thanks for the nice comments it helps a lot and we look forward to working with you again. – chris

via Google
James Stevens
James Stevens

I wife and I were looking for some rather large area rugs, one of which was rectangular and the other of which would be circular.

Our visit to this very unassuming storefront quickly revealed that on the inside they had a large inventory …

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Response from business owner

Thanks for the nice comments.. it helps a lot and we look forward to working with you again. – chris

via Google
Gerry Czir
Gerry Czir

Great service. Took lots of time with us to select the perfect oriental rug and other area rugs. Thank you!

Response from business owner

Thank You so much Gerry, this really helps us keep up the attitude!

via Google
Kevin Marconi
Kevin Marconi

Great company to deal with. I selected this company based on the reviews which I read. Great customer service. Great selection.

Response from business owner

Thanks You so much for taking time to review us. We value your time and effort, We'll keep up the momentum! – Chris

via Google
Kevin Marconi
Kevin Marconi

Great company to deal with. I selected this company based on the reviews which I read. Great customer service. Great selection.

Response from business owner

Thanks You so much for taking time to review us. We value your time and effort, We'll keep up the momentum! – Chris

via Google
Sue Anderson
Sue Anderson

As everyone knows, finding the right area rug can be a long brutal task. I had used online ordering to try out 4 different area rugs for a newly decorated bedroom with no success. I shared my frustration with my sister-in-law and she …

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Response from business owner

You are teh best, Thanks You so much for taking time to review us. We value your time and effort, We'll keep up the momentum! – Chris

via Google
Kathy Wilson
Kathy Wilson

Christy provided knowledgeable, helpful and professional service during our rug purchasing process. I was able to take sample sizes home to see how the rugs would look in my home. Christy even made a consulting house call to help us make …

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Response from business owner

wow, thanks so much Kathy, We value your time and effort, We'll keep up the good work and hope to see you again. – Chris

via Google
Carl Brooks
Carl Brooks

Very accommodating. Allowed us to take both rugs we were considering home to see how they would look in our home before we chose which one to buy. Quality experience.

Response from business owner

Thanks You so much for taking time to review us. We value your time and effort, We hope to work with you again- Chris

via Google
Fran Muller Kuhn
Fran Muller Kuhn

The service was excellent. They answered all our questions and helped us get the style, quality and look we were after.

Response from business owner

Thanks for taking the time to post! You are a pleasure to work with.

via Facebook
Jeanne Bronoski
Jeanne Bronoski

We were replacing a rug lost in a fire. The staff cared and worked with us to resolve our loss. We tried to find something for two years. One trip to them and all is fine. Our thanks to them..

Response from business owner

Good Deal! Thanks You so much for taking time to review us. We value your time to make your comments, we hope to see you again. Chris

via Google
Kevin Neelley
Kevin Neelley

I bought two area rugs. They were easy to find in their showroom. One was a bit too big for the area and they were able to cut it down and make the pattern still look great. Both are installed on my floors and look great.

Response from business owner

Thanks You so much for taking time to review us. We value your time to make your comments, we hope to see you again. Chris

via Google
Merrill Schapker
Merrill Schapker

Brent was very professional and helped us pick two perfect carpets. It took a couple of trips to get the pads right, but we’re so happy with the results. We’ll go back in the future.

Response from business owner

Thanks You so much for taking time to review us. We value your time and will make sure we thank Brent. We hope to see you again. Chris

via Google
Jane Signorelli
Jane Signorelli

Great selection, and they really worked with us finding the right rug for us!!

Response from business owner

Thanks for taking the time to post! You are a pleasure to work with and hope we can work with you again soon.😀

via Facebook
R Riedel
R Riedel

Great selection of Stainmaster products

Response from business owner

Thanks for the rating! – Hope to see you soon! – Chris

via Google
Jessica Wright
Jessica Wright

Even though we were a small job, they treated us like a big client. I appreciated the great service and quality work!

Response from business owner

thanks so much for taking your valuable time! – Chris

via Google
Jessica Wright
Jessica Wright

Even though we were a small job, they treated us like a big client. I appreciated the great service and quality work!

Response from business owner

thanks so much for taking your valuable time! – Chris

via Google
Christina McCoy
Christina McCoy

The folks here went above and beyond to help me on a small project. Unlike the bid box stores, they have their own installers and the sales team knows the installers’ schedule. Outstanding customer service!

Response from business owner

Thanks You so much for taking time to review us. We value your time to make your comments, we hope to see you again. Chris

via Google
Kathy Easterly
Kathy Easterly

I have purchased two rugs from area rug dimensions and plan to purchase more. Their sales staff is knowledgeable and helpful and worked with me to accommodate my needs. I love that they are in my neighborhood.

Response from business owner

Perfect, ...Thanks You so much for taking time to review us. We value your time to make your comments, we hope to see you again. Chris

via Google
Becky Reece
Becky Reece

Great service. Rug was received much earlier than promised. Brent Mordhorst was great to work with.

via Facebook
Kristen Ellis
Kristen Ellis

Our carpet looks amazing and the service was excellent!

via Google
Nikol Terrill
Nikol Terrill

Shannon was really wonderful! She was patient and extremely knowledgeable. Thank you!

via Facebook
Nikol Terrill
Nikol Terrill

Shannon was wonderful. She was extremely knowledgeable, very patient and detailed. Thank you.

Response from business owner

Glad you to time to review us. We value your comments, we hope to see you again. Chris

via Google
Cheryl Cozad
Cheryl Cozad

Wonderful selection and great customer service!

via Facebook
Kay Bove
Kay Bove

I couldn't be happier with our new area rug! I appreciate how patient you were while we tried to make up our mind. You answered all of our questions and helped us make a good choice. Delivery was great!

Response from business owner

Thanks so much for taking your time to post a review for us. It means a great deal! – Chris

via Google
Dana K Brown
Dana K Brown

Chris is a great guy. Very driven. Nice variety of high quality area rugs and flooring.

Response from business owner

Thanks for your nice words. You are the reason we work so hard! – Chris

via Google
Dana K Brown
Dana K Brown

Chris is a great guy. Very driven. Nice variety of high quality area rugs and flooring.

Response from business owner

Thanks for your nice words. You are the reason we work so hard! – Chris

via Google
stlcardinals356
stlcardinals356

If you’re looking for rugs, carpet, or even hard surface flooring this is the place to go in the KC metro area. We are on the service side of this industry and any customer we ever refer can’t say enough good things about the people here. …

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Response from business owner

Wow, thank you so much. This means everything to us. – Chris

via Google
Martin Ayers
Martin Ayers

Shopping here was a great experience. Staff was knowledgable, helpful and polite. I will definitely shop here again

via Google
Avie S
Avie S

Great product. Thanks for help getting it to the car

Barbara Storm
Barbara Storm

I love Area Rug Dimensions! Shannon's customer service skills were excellent – she really listened to what I told her I was looking for and then worked hard to help me find the right rug for my space – thank you!

Response from business owner

Thank you so much for posting a review for us. Shannon is and has been a great asset for us. – Chris

via Google
Travis Niehues
Travis Niehues

Brigid did a fantastic job! Thanks for all the help.

Response from business owner

Thanks for you review. Brigid is and has been a great asset to us. We enjoy and feel lucky having her work with our customers! – Chris

via Google
Debbie Legg
Debbie Legg

Great people to work with. Best price around.

via Facebook
James Anderson
James Anderson

Rugs...rugs...& more rugs.

Response from business owner

Thanks a bunch James! – Hope to see you soon! – Chris

via Google
debbie Turner
debbie Turner

KC Wholesale Carpet/Area Rug Dimensions has provided excellent service to us over our last 3 homes.

Response from business owner

Thanks so much Debbie! – Hope to see you soon! – Chris

via Google
Honu Reef
Honu Reef

Brigid was absolutely fantastic, prices were reasonable for everything from basic to luxury carpeting, and the service was excellent. Would definitely use again.

Response from business owner

Thank You for the feedback! – Hope to see you soon! – Chris

via Google
Judy Dutton
Judy Dutton

This was the only place I shopped for my new rugs. The rugs are absolutely beautiful and such a large collection. Brent was very helpful and patient, allowing me to take the rugs home to see how they looked. I will definitely go back …

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via Google
K Roggeman
K Roggeman

Excellent customized service to meet my unique timing needs and specifications to my room. Brigid was extremely helpful, making suggestions and helping me better formulate my need (w/o being pushing or too sales-y), and she sought helpful …

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Response from business owner

Thank You so much for taking the time to review us, you're the best! – Chris Bradford, Owner

via Google
Teresa Reising Sappenfield
Teresa Reising Sappenfield

We purchased two area rugs. One is a solid color with a geometric pattern and the other is a traditional Oriental design. Both in the same color family. They are absolutely beautiful and exactly what we wanted. We enjoyed our shopping with …

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Response from business owner

Thanks so much for taking your time to post a review on us... You are great to work with and hope we can again soon! – Chris Bradford (owner)

via Facebook
John Tompkins
John Tompkins

Great experience... total customer professional package...concept, design recommendation, scope of work, and installation... Thanks again Brent and Tim

Response from business owner

Thank You so much, your review means a lot to us! – Chris Bradford, Owner

via Google
Heather Grimsley
Heather Grimsley

Great job listening to what we were looking for & helping us find the perfect rug While multiple rugs are shown, the first one was a perfect match for color, style and look we wanted. We were able to take the display home to make sure it …

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Response from business owner

Thank You so much for taking the time to review us, you're the best! – Chris Bradford, Owner

via Google
Wendy Clay
Wendy Clay

Very accommodating. Easy to work with. Hood srlection pleased.

Response from business owner

Thank You so much for taking the time to review us, you're the best! – Chris Bradford, Owner

via Google
Kathleen Mckenzie
Kathleen Mckenzie

They people were very friendly and helpful. They helped me search their inventory till we found one that worked “just right!”

Response from business owner

Thank You so much for taking the time to review us, you're the best! – Chris Bradford, Owner

via Google
John McCracken
John McCracken

I was helped very quickly and the owner asked me a few questions and she pointed me to a rug, presented the price and added an additional discount beyond my $100 coupon! I was in and out of there in less than 10 minutes with a new wool rug!

Response from business owner

Getting caught up on thank you's…..Thanks so much for taking your time to post a review on us... You are great to work with and hope we can again soon! – Chris Bradford (owner)

via Facebook
Sharon Fasl
Sharon Fasl

very friendly, knowledgeable group. A new pressure shopping experience. Love my new rug.

Response from business owner

Thank You so much for taking the time to review us, you're the best! – Chris Bradford, Owner

via Google
Mary C
Mary C

Great customer service. Quality rugs!

Terri Hage
Terri Hage

It can be intimidating to walk into a building with a huge and varied inventory of area rugs, but Brent makes choosing one easy. Being able to take rugs home to see how they work out in your room makes for worry-free rug shopping! We've …

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Response from business owner

Thanks for taking your time to write a review. It really makes a difference. We hope we can work with you again!

via Google
Robert Tritt
Robert Tritt

The great selection and creative staff made out efforts to replace an area rug and two runners effortless. We striggled for some time to address our needs, but 45 minutes at their location presented several great options for us to pick …

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Response from business owner

Thank you so much Robert, your the best and we hope to work with you again soon!

via Google
Kathleen Parker-Griffith
Kathleen Parker-Griffith

I really enjoy working with staff at Area Rug Dimensions. They have excellent products at fair prices. In addition they can create a special area rug for you, incorporating your designs. Their staff also makes design appointments at your…

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Response from business owner

Thank you so much Kathleen, your the best and we hope to work with you again soon!

via Google
Jane Bird
Jane Bird

Wonderful choice of rugs of all dimensions. Courteous and helpful staff.

Response from business owner

Thank you so much Jane, your the best!

via Google
Barbara Butler
Barbara Butler

Great customer service!!

Response from business owner

Thanks for your time Barbara, you're the best.😁

via Google
Tina Williamson
Tina Williamson

We recently purchased 3 custom area rugs from Area Rug Dimensions. They have the largest selection of high quality rugs we've seen anywhere. Brigid was incredibly helpful, and the entire process from start to finish went very smoothly – no …

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Response from business owner

Thanks so much Tina!

via Google
William Reichmeier
William Reichmeier

You guys were great to work with and you all seem to have each others back. We felt you were trying to do the best thing for us. When we accidentally saw something we liked (elsewhere), we provided you the info on it and were able to get …

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Response from business owner

Thanks a bunch William!

via Google
Kay C
Kay C

Luv my rugs. It was a good experience and installers were great.

Erin S
Erin S

We had a great experience at Area Rug Dimensions. Starting with Brent helping me find the perfect area rug, to John, who expertly measured our house to make sure our new carpet was laid correctly with very little overage, to the guys who …

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Adrienne H
Adrienne H

Bridget was very knowledgeable, appreciated her recommendations with the descriptions of what we needed. She went beyond in customer service and adapting to out of town shoppers. Thanks...love the rugs!

Mary L
Mary L

Area Rug Dimensions has an outstanding selection of rugs and great customer service ! ! !

Steve & Leila E
Steve & Leila E

Great experience in working with the sales staff – would highly recommend!

Janet C
Janet C

We have had Area Rug Dimensions install carpeting for our entire main level. Living roon, office and dining room and we love it!! Lots of carpet choices and the best thing about it is there are never any wrinkles so no one has to come back…

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Megan M
Megan M

Great service, patient and thorough. Lots of options, competitively priced.

Cindy T
Cindy T

Nice experience. Fun, friendly and knowledgeable team.

Linda & Jay
Linda & Jay

Very helpful from first visit to the store through the day of delivery and their help with placing the rugs! Thank you Area Rug Dimensions!

Joyce A
Joyce A

Jon, worked very hard in trying to determine why my 8 x 10 Oval rug had a spot, size 6 inch x 6 inch, that showed a lot of wear after only 3 yrs. So much so you could be see the the back side of the rug in that particular area. He said he…

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Rosemary Gibson
Rosemary Gibson

I was recommended to Area Rug Dimensions by my realtor. I liked Christy's professional attitude and knowledge of my needs in our new home. She came to our home to see the style that would fit best with our furnishings and was willing for …

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Response from business owner

Wow, thank you sooo much for your positive energy! We know your time is important and this means everything that you took your time out to give us a review here. Hope to see you soon, Sincerely, Chris and Christy

via Google
Michael B
Michael B

fast same day service great pricing

Shauna Dipman
Shauna Dipman

Very helpful with friendly service ! I would recommend them in the future.

Response from business owner

You are the best,, thanks so much for taking the time to put out a review....really means a lot to us. Hope to work with you again! – Chris

via Google
Betty Callaway
Betty Callaway

I enjoyed working with Bridgett selecting my rugs. She was very knowledgeable and helpful; she seemed to key in on what I was looking for before I did. Their selection is huge. There was no pressure to buy and they worked with my timing …

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Response from business owner

Thank you so much for making time in your busy schedule to review us, you are great to work with and we hope to get a chance to work with you again.

via Google
Linda B
Linda B

When I walked in Area Rug Dimensions I was greeted by Brigid Hohl. I explained to her what I was needing. She immediately started to show me different ideas and found just what I was looking for. I am very pleased with all my purchases.

Dee Dee Squires
Dee Dee Squires

We were very pleased working with Area Rug Dimensions' Jon Popchoke to choose an elegant carpet combination for our grand staircase and landing that looks great and fit our budget.

We also found that the installer, Tim Sylvester, was a …

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Response from business owner

Thanks for taking your valuable time to write a review for us! You are great to work with and we hope to be able to again soon! – Chris and Jon

via Google
Julie W
Julie W

Always helpful in finding just the perfect rug.

Brad S
Brad S

Honest store with a good selection. Knowledgeable and helpful staff. My stair runner looks as good today as when it was installed in 2003. I highly recommend them!

Brad